Privacy Policy

Kaleidoscope Dental Specialists (Kaleidoscope Dental Specialists) is the data controller for personal information described in this policy. Our practice is located at 1 Orchard St, London W1H 6HJ.

You can contact us at Hello@kaleidoscopedentalspecialists@gmail.com or 07745 325295 about privacy matters.

Depending on how you interact with us, we may collect:

• Identity and contact details (name, email, phone number, address)
• Enquiry and referral information submitted through our website forms
• Booking and payment details when you reserve a consultation online
• Clinical and dental records as part of your treatment (handled under separate professional obligations)
• Technical data such as IP address, browser type, and pages visited

We use personal information to:

• Respond to enquiries, referrals, and contact requests
• Manage appointments, bookings, and deposits
• Provide dental treatment and related administrative care
• Meet legal, regulatory, and professional requirements
• Improve our website and patient experience
• Send service-related communications (for example appointment confirmations)

We process information on lawful bases including contract, legitimate interests, legal obligation, and consent where required.

We do not sell your personal information. We may share data with trusted processors who help us operate our practice and website, such as:

• Payment providers (for online deposits)
• Calendar and booking systems
• Email and hosting providers
• IT and website support services

We may also disclose information where required by law, regulation, or professional duty.

We keep personal information only for as long as necessary for the purposes described above, including clinical record retention periods required for dental professionals in the UK.

Under UK data protection law, you may have rights to access, correct, erase, restrict, or object to certain processing, and to data portability where applicable. You may also lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, please contact us using the details above.

We apply appropriate technical and organisational measures to protect personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

See also our Cookie Policy and Terms of Service.